Relationship Development Specialist (In-Person, Hybrid, or Remote)

About Us

Pillars of Wellness is a dynamic and innovative mental health organization dedicated to providing high-quality, client-centered care while fostering professional growth for our clinicians. We are committed to creating a supportive learning environment that prioritizes clinical excellence, professional development, and sustainable systems that allow both staff and clients to thrive.

As our Centers of Excellence (CoE) programs continue to expand, we are strengthening the infrastructure that supports outreach, engagement, and community collaboration. To enhance efficiency and program growth, we are seeking a Relationship Development Specialist to centralize outreach and logistical coordination efforts across CoE initiatives.

Position Summary

The Relationship Development Specialist may be structured as either a part-time non-clinical role or a full-time hybrid role for a clinician interested in expanding beyond direct clinical work.

• Part Time (Non-Clinical): Ideal for an individual with experience or interest in business development or outreach coordination.
• Full Time (Hybrid: Clinical Caseload + Outreach & Development Responsibilities): While maintaining a clinical caseload, this individual will support sales and outreach efforts for Centers of Excellence programs and Pillars of Wellness at large.

In either structure, this role focuses on making several outreach efforts to the community to help grow and expand our services as a company. Focusing on generating and establishing leads, this role requires a motivated and hard working individual. This specialist will be a part of the Growth and Development team.

Responsibilities

Business Development & Outreach

• Complete a high-volume outbound calls and emails to potential referral sources, partner organizations, employers, healthcare providers, and community stakeholders.
• Identify, qualify, and initiate leads to generate new client referrals and strategic partnerships.
• Initiate strong relationships with referral partners including medical offices, schools, EAP providers, community agencies, and local businesses.
• Clearly communicate agency services, specialties, and Center of Excellence programs (scripts will be provided).
• Schedule introductory meetings/emails for Growth and Development team with qualified prospects.
• Maintain detailed records of outreach activity, pipeline progress, and follow-ups in tracking systems.
• Collaborate with marketing to align messaging, campaigns, and promotional efforts with outreach goals (all marketing materials provided).
• Represent the agency professionally in outreach efforts.
• Contribute to growth strategy discussions with leadership.

Qualifications

• Preferred experience in business development, client acquisition, outreach, or account management (healthcare or behavioral health experience preferred).
• Strong phone presence and confidence making outbound calls.
• Professionalism in email correspondence.
• Proven ability to build relationships, handle objections, and spark partnership opportunities.
• Self-motivated with goal-oriented mindset and comfort working with performance metrics.
• Excellent verbal communication, organization, and follow-through skills.
• Ability to manage a lead pipeline and track activities using outreach systems.
• Professional, polished presentation in both phone and in-person interactions.

Clinical Licensure (Full-Time Hybrid Role Only):

• Master’s degree and associate or Independent License (LCSW, LMHC, LMFT, LPC, Psychologist, etc.) preferred but not required for part-time non-clinical applicants.

Perks & Benefits

Pillars of Wellness is a dynamic and innovative mental health organization committed to delivering high-quality, client-centered care while supporting the professional development of our clinicians. We cultivate a collaborative and growth-focused environment where clinicians are empowered to make a meaningful impact in the communities they serve.

The benefits of working at Pillars for our full-time employees include a competitive total compensation package, including:

• IRA with a 3% company match
• Paid Time Off
• 10 Paid Holidays
• Wellness Days
• Professional Development Days
• Flexible schedule
• Work from home opportunities
• Supportive environment with weekly group supervision opportunities
• Fulfilling workplace
• Career and organizational growth opportunities
• Tuition discount at Purdue Global University
• Growth Incentives:  This role will qualify for bonus opportunities tied to the financial success of the CE program.